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Duffey Tree Care Privacy Policy
We care about what you share. All information shared remains confidential.
Last Updated: 4/20/2025
Duffey Tree Care (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.duffeytree.com (the “Website”). You agree to the terms and practices outlined in this Privacy Policy by using the Website.
Information We Collect
Personal Information
We may collect personal information that you provide to us voluntarily when you use our Website, including but not limited to:
- Name
- Email address
- Phone number
- Service address
- Billing information
* Mobile information will NOT be shared with third parties/affiliates or for marketing/promotional purposes. Information may be shared with subcontractors in support of services, or customer service representatives as necessary for scheduling or billing purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Non-Personal Information
We may also collect non-personal information automatically as you interact with the Website. This may include:
- IP address
- Browser type
- Operating system
- Date and time of access
- Clickstream data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To communicate with you, respond to your inquiries, and send you updates.
- To process transactions and payments.
- To personalize your experience on our Website.
- To monitor and analyze Website usage and trends.
- To comply with legal obligations.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating the Website and providing services.
- In response to a legal obligation or when required to protect our rights or the safety of others.
- In connection with a merger, sale, or transfer of assets.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website and collect information about your usage patterns. You can control cookies through your browser settings.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of online transmission or storage is entirely secure.
Your Choices
You have the right to access, update, and correct your personal information. You may also choose to opt-out of receiving marketing communications from us.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this policy periodically for any changes. Your continued use of the Website after the posting of changes constitutes your acceptance of those changes.
Trust The Experts
Regardless of the services you need, we have the expertise to do the job right the first time. We listen carefully to what you want, thoroughly assess your unique situation, and create a solution that works for you.
Request your free pruning quote today, and we’ll reach out promptly to schedule an appointment.
We Have You Covered
Transparent Pricing
We offer free written quotes to help you make an informed decision. This way, you know exactly what you’re getting and how much it will cost, making the whole process straightforward and stress-free.
We believe in full transparency when it comes to pricing. No hidden fees, no surprises.
Customer-First Approach
We put our customers first. From detailed consultations to tailored tree services, we aim to meet your specific needs. Nature is unpredictable, but you can count on Duffey Tree Care to be timely, knowledgeable and reliable if storm damage comes your way.
ISA Certified Arborists
Our team is not just trained; we’re also certified arborists. This ensures that we can handle even the most complex tree issues with the utmost safety, effectiveness, and precision. Our team is equipped with state-of-the-art equipment to offer the best solutions under the worst conditions, and to ensure the property is returned to normal as quickly as possible.
Find Us!
Areas We Serve
· Blacklick
· Columbus
· Dublin
· Galena
· Lewis Center
· New Albany
· Powell
Common Questions
Are you insured and bonded?
Why is it important to prune trees?
Pruning trees in an urban environment is crucial to the future health of the tree. Proper pruning can greatly increase the longevity of the tree, reduce the amount of deadwood that the tree produces, provide necessary clearances from utilities & structures, and provide the opportunity for the arborist to perform a thorough inspection of the tree. It is extremely important that proper pruning practices are used to avoid causing severe damage to the tree.
Do you offer free quotes?
Yes, we do offer free quotes. An appointment can be scheduled for a certified arborist to take a look at your project. If preferred, a certified arborist can look at the project without an appointment and provide a quote over email.
Do I need to be home when a quote is given?
We generally try to set up an appointment to provide a free quote. It allows us to go over detailed perimeters of the scope of work & address concerns. If unable to set an appointment, a certified arborist can look at the project & provide a free quote via email.
What is a certified arborist?
A certified arborist is somebody that has gone through documented training & passed an exam that demonstrates proof of knowledge. It is highly recommended that all tree projects have a certified arborist involved to avoid causing irreparable damage to your trees.
What does a tree project cost?
The cost of a tree project can vary greatly. Many factors are considered while putting a monetary value on a project such as: targets that can be damaged, hazards that will need to be mitigated & the amount of time that the work will take to be completed. A core value of Duffey Tree Care is to provide you with an exceptional service while also offering competitive pricing.
What Our Customers Are Saying
We're Here Whenever You Need Us
Phone
(878) 78-TREES
(878) 788-7337
Business Hours
Mon - Fri: 7AM - 5PM
Sat - Sun: 8AM - 3PM
Ready To Get Started?
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